Onboard new employees successfully with the community portal

A new colleague joins you at work. He is full of motivation and energy and is looking forward to a rewarding new job opportunity. But for his enthusiasm to last, he needs to get what he expects from his new job. This is why onboarding is very important and should not be taken lightly.

Does it really burn?

Not many people know that poorly executed onboarding is one of the most common reasons for employees leaving companies. They can lose motivation and desire to work if they don’t experience what they expected from their new job for the first few days. In fact, the first few months are crucial – up to 31% of people leave a job within the first six months. What can you do to keep new faces at work and not have to say goodbye after a few months?

The community portal as an effective tool for managing onboarding

A modern onboarding solution can be a community portal. Thanks to the large number of features it offers, it will ensure a smooth integration of the new employee into the team and help them to find their way quickly and easily in the first few months. Let’s take a look at how our Plusco community portal can be used in onboarding.

Communication, communication, communication!

The effectiveness of onboarding often falls down on communication. Every employee, whether they’ve been on the job for a month or a year, wants to keep up to date with what’s going on in the company. For this purpose, the News and Updates module has been created on Plusco – there the employee can find up-to-date information that should not be missed. He can also find older articles to get an idea of what has been happening in the company in recent weeks and months, and what kind of environment he is entering.

In addition, the employee should have an overview of important dates, such as training or company events. The Calendar module provides this. The latest versions of important company documents should also be available, which also have their own module in Plusco.

Colleague or supervisor? Who is who…

An important step is also to acquire knowledge of people and their functions in the company. It is ideal to have an accessible list of all employees, their positions and their contacts. As offered by the Contacts module. Here, the newcomer can get an idea of who is who and, if necessary, call the person directly. The Organizational Structure module can also be used for this purpose, where all working relationships in the workplace are depicted.

Don’t forget the two-way feedback!

Am I doing it right? Isn’t something more expected of me? These are questions that newcomers worry about and companies sometimes forget. Put the new team member at ease and ask for their thoughts, concerns and feelings. This is also where the community portal can help you, with the Questionnaires module.

Like other modules, questionnaires can be targeted to a select group of employees – in this case, new members only. You can schedule several questionnaires at a time. Ask questions such as: Are you missing anything? How do you work with your colleagues? Do you enjoy your new job and does it meet your expectations? Are you motivated to stay with the company after the probationary period?

If you know how the employee feels, let them know how you feel. Do you share his or her views? Are you happy with his/her performance? Think about the already mentioned communication and treat your employee empathetically and honestly.